Shipping and Delivery Policy
At The Book Show, we aim to process and deliver your orders in a timely and efficient manner. Below is an outline of our shipping and delivery policies.
1. Processing Time
Orders are processed within 1-3 business days. You will receive a shipping confirmation email once your order is dispatched.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Rates and Methods
Shipping costs are calculated at checkout based on your location and selected shipping method. We offer several delivery options:
Standard Shipping: Delivery time estimate within 5-7 business days.
Expedited Shipping: Delivery time estimate within 2-3 business days.
Please note that delivery times are estimates and not guaranteed.
3. International Shipping
We currently offer international shipping to selected countries. International shipping rates and delivery times vary depending on the destination.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email, which allows you to track your shipment.
5. Lost or Damaged Orders
If your order is lost or damaged in transit, please contact us immediately. We will investigate and take necessary steps to resolve the issue, which may include issuing a replacement or refund.
6. Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address, or if the package is unclaimed, we will attempt to contact you to arrange reshipment. Additional shipping charges may apply.
7. Customs, Duties, and Taxes
For international orders, customs fees, duties, and taxes may apply. These charges are the responsibility of the customer and are not included in the shipping cost.
8. Contact Information
For any questions about shipping and delivery, please reach out to our customer service team at rjananthi@thebookshow.